All-in-one sales & relationship platform

Turn every conversation into revenue.

One workspace for your deals, contacts, analytics and team chat. Reactive CRM connects 15 modules in real time so nothing slips through the cracks — from first lead to closed deal.

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  • 15 connected modules
  • < 1s real-time sync
  • 0 data silos
  • 10 interface languages
app.reactivecrm.io/dashboard
Reactive CRM Overview dashboard
15
connected modules
6
analytics dashboards
8
deal-party roles
100%
real-time sync
One connected workflow

From first touch to closed deal

Four linked entities — lead, deal, client and contact — keep every stage of the relationship in context, so nothing slips through the cracks.

Lead

A new enquiry lands — a website form, a referral or a cold call.

Website enquiry

Deal

Qualify the lead and open a deal with a value, stage and owner.

CRM rollout · $10k

Client

Win the deal and the company becomes a customer.

OOO TechnoProm

Contact

Add the people inside — with phone, email and role.

Ivan · IT director
Features

Everything sales teams need, in one place

Fifteen deeply connected modules replace the patchwork of spreadsheets, chat apps and analytics tools — so your team works faster and sells smarter.

Deals pipeline & kanban

Drag deals through stages on a visual board or a structured table. Always know what to close next.

Real-time analytics

Six live dashboards — Overview, Team, Marketing, Lead Quality, Forecast and Products — with drill-down into every number.

Team messaging

Channels, threads and typing indicators over WebSocket — with instant notifications, right inside the CRM.

360° clients & contacts

Every email, phone call, activity and deal linked to one customer profile. No more scattered spreadsheets.

Activities & calendar

Track calls, meetings and tasks, and never miss a deadline with overdue alerts and a shared calendar.

Smart global search

Type or speak to search across every entity instantly. Server-side search-as-you-type with a 300ms debounce.

Multi-party deals

Model factoring, agency, consortium, leasing, barter and joint ventures with Supplier, Buyer, Factor and more.

Products & services

A full catalog with multi-currency pricing, revenue-by-product analytics and units-sold tracking.

All 15 modules

One workspace, fifteen connected modules

Every module ships with the platform — no add-ons, no per-module pricing. They share one dataset in real time, so a deal, a message and a dashboard always tell the same story.

Users

Team directory with roles and granular permissions.

Leads

Capture and qualify every new enquiry.

Clients

Full company profiles with custom fields.

Contacts

People, phones, emails and roles in one place.

Deals

Pipeline and kanban for every opportunity.

Activities

Calls, meetings and tasks with overdue alerts.

Emails

Log and track correspondence per client.

Phones

Every number in a unified directory.

Products & services

Catalog with multi-currency pricing.

Calendar

Shared schedule across the whole team.

Dashboard

Six live analytics dashboards with drill-down.

Messages

Real-time team chat over WebSocket.

Settings

Dictionaries, currency, columns and UI.

Profile

Your account and personal preferences.

Personal account

Billing and plan management.

Multi-party deals

Built for the deals spreadsheets can't handle

Not every sale is "we sell to a customer." Reactive CRM models every side of a deal — supplier, buyer, factor, agent and more — with its own role, amount, stage and status.

Factoring Agency agreements Consortiums Leasing Barter Subcontracting Joint ventures

Each party gets a configurable role — Supplier, Buyer, Factor, Agent, Guarantor, Partner, Subcontractor, Co-investor and more — so you see the full picture and your true net profit, without confusing third-party turnover with your own revenue.

Workflow smarts

Little details that save hours

Lead quality tiers

Tag every lead Hot, Warm, Cool or Cold so reps always chase the most promising opportunities first.

HotWarmCoolCold

Overdue activity alerts

Color-coded badges flag overdue tasks before they slip — from a gentle green to a critical red.

thresholds are configurable

View-as & admin controls

Impersonate any user to see their exact view, then tune dictionaries, currency and columns from Settings.

Tasks

Internal tasks that don't get lost between chats and tables

Assign tasks to teammates right from a client record: who assigned it, to whom, and by when. Task types and statuses are your own dictionaries, and the field layout for each type is built in the Task Form Builder — the same idea as the deal form builder.

  • Author → assigneeEvery task carries an author, an assignee, a type, a status and a due date — right next to its client.
  • Incoming and outgoingTwo directions — "assigned to me" and "assigned by me"; unread tasks are marked with a badge in the menu.
  • Types, statuses and due datesTask type and status dictionaries are configured in Settings, and the status colour highlights the task in lists and cards.
  • Custom fields per task typeTask Form Builder: a field palette, Row/Column blocks, a 12-column grid and drag-and-drop. Custom fields are searchable and filterable.
Task Form Builder — custom fields for a task type
Customize & control

Shape it to your process — and your org chart

Custom forms and hierarchical access are built in, so the CRM adapts to how your team actually works.

Form Builder — custom fields constructor

Form Builder & custom fields

Drag-and-drop constructor for custom forms per deal-party role on a 12-column grid — collected in each client's Custom fields tab.

Hierarchical access control — organization tree

Hierarchical access control

Managers see their own records plus every subordinate's down the org tree, with granular roles — owner, developer, editor and reader — per department.

Analytics

See the whole business at a glance

Six purpose-built dashboards answer the questions that actually matter — revenue, pipeline, team efficiency, marketing ROI, lead quality and product performance.

  • OverviewKPIs, revenue trend, funnel and recent deals in one view.
  • Team PerformanceWho's converting, deal cycles and individual efficiency.
  • Marketing & Lead QualityChannel ROI, cost per lead and source conversion.
  • Forecast & ProductsProbability-weighted pipeline and revenue by product.
Overview dashboard
Team Performance dashboard
Marketing dashboard
Lead Quality dashboard
Forecast dashboard
Products & Services dashboard
Messaging

Your team chats where the deals live

Stop switching between the CRM and a chat app. Channels, threads and direct messages run over WebSocket — so status, deals and conversations stay in sync in real time.

  • Instant notificationsBadge and toasts even when the messenger is closed.
  • Typing indicatorsKnow when teammates are replying right now.
  • Resilient deliveryAutomatic reconnect with optimistic message updates.
  • @mentionsPing teammates inside threads to grab their attention.
  • Slash commandsType /client or /deal to drop a live CRM card into the chat.
Reactive CRM real-time messenger
Plugins

Extend the CRM with one-click plugins

Add capabilities from Settings without touching code. Plugins keep their settings in your browser and apply instantly.

DaData enrichment

Enabled

Auto-fill company name, address and tax ID as you type a client — powered by DaData.

Active

Speech Recognition

Enabled

Voice control for global search — Web Speech API with an OpenAI-compatible Whisper fallback.

Active
Every channel, connected

Emails, phones and calendar — in one timeline

Every touchpoint lands on the same client profile, so no conversation is ever lost.

Emails

Log every message against the right client and track the thread.

+7
Ivan Petrov+7 (999) 123-45-67
+1
Marta Reyes+1 (415) 555-0132
+44
James Duarte+44 20 7946 0958

Phones

One unified directory with masked input and click-to-call.

October
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Calendar

A shared schedule with overdue and upcoming activity alerts.

API & integrations

Build on a clean, documented API

REST for data, WebSocket for real time — with the same auth, roles and permissions everywhere.

REST + WebSocket

Everything you see in the UI is available over a REST API with server-side pagination, filtering and sorting. Real-time messaging runs over a WebSocket with automatic reconnect and optimistic updates.

  • TLS + basic authEncrypted traffic with the same permission model as the UI.
  • Paged endpoints0-based pagination with filter and sort query params.
  • Resilient real timeAutomatic reconnect with optimistic message updates.
Read the integration guide
app.reactivecrm.io
// REST — paged list with filter & sort
GET /api/deals/paged?page=0&size=25&name=acme&sort=createdAt,desc

// WebSocket — real-time messaging
ws://app.reactivecrm.io/ws
→ { "type": "message.new",
    "threadId": "t_8f2",
    "text": "Deal closed 🎉" }
Works with your stack
REST API WebSocket CSV import Excel export DaData Telegram Whisper voice
How it works

Up and running in minutes

No migration drama. Import your data, invite your team and start closing — the same day.

1

Connect & import

Bring your existing leads, clients and deals with one import. Every module wires together automatically.

2

Invite your team

Add roles and permissions, then let reps pick up their pipeline and dashboards instantly.

3

Track & grow

Watch the funnel, message in context and use forecasts to hit every target.

Loved by teams

Teams close more with Reactive CRM

From fast-growing startups to enterprise sales floors — here's what they say.

★★★★★

"We replaced four tools with Reactive CRM. The multi-party deal model alone saved us — factoring and consortium deals finally make sense in one pipeline."

AK
Anna Kovalenko
Head of Sales, FinTrade Group
★★★★★

"Real-time messaging inside the CRM changed how our reps work. Deals, chats and forecasts are always in sync — no more context switching."

MR
Marta Reyes
RevOps Lead, Northwind
★★★★★

"The analytics dashboards give us a board-ready view every morning. Conversion went from 19% to 27% in two quarters."

JD
James Duarte
CEO, Sprint Ventures
Security & trust

Your data, locked down

Enterprise-grade safeguards come standard — never as an upsell.

Encrypted in transit

TLS on every request and every real-time message.

Granular roles

Owner, developer, editor and reader — scoped per department.

Hierarchical access

Managers see their own records plus every subordinate's down the tree.

SSO & security review

Single sign-on and dedicated reviews on Enterprise plans.

Pricing

Simple plans that scale with you

Try every feature free for one month, then continue for 3.5$ per user each month. No hidden fees, cancel anytime. Whatever your budget, you can always export your data to Excel or CSV.

Free trial

Explore the complete CRM with your team.

$0
free for the first month
  • Leads, clients & contacts
  • Deal pipeline & kanban
  • All 6 analytics dashboards
  • Real-time messaging
  • Multi-party deals
  • Priority support
Start one-month trial

Enterprise

For large organisations.

Custom
tailored to your needs
  • Everything in Pro
  • SSO & advanced roles
  • Dedicated onboarding
  • SLA & security review
Contact sales
ROI calculator

See what Reactive CRM can put back in your pocket

Move the sliders to estimate the time and revenue your team can reclaim each year.

Annual time-savings value
$65,000
Additional revenue / year
$288,000

Estimates only — your numbers will vary with team size, deal value and process maturity.

FAQ

Questions, answered

Everything you need to know before getting started.

How long does setup take? +

Most teams are fully live the same day. Import your leads, clients and deals, invite your team, and the modules wire themselves together automatically.

Can I migrate from another CRM? +

Yes. Export your data to CSV and import it in one step. Our onboarding team is available on Pro and Enterprise plans to help with larger migrations.

Is my data secure? +

All traffic is encrypted, access is controlled with granular roles and permissions, and Enterprise plans include SSO plus security review.

Does it handle complex, multi-party deals? +

Absolutely. Reactive CRM natively models factoring, agency, consortium, leasing, barter and joint ventures with Supplier, Buyer, Factor, Agent and Guarantor roles.

Can I try before paying? +

Yes — every feature is unlocked free for one month. After the trial, the Pro plan costs 3.5$ per user each month. No credit card is required to start.

Can I export my data at any time? +

Always. Your leads, clients, deals and analytics can be exported to Excel or CSV in one click, whatever your plan — no lock-in, ever.

Which languages does the interface support? +

English, हिन्दी, Русский, Español, Français, Deutsch, Қазақша, 简体中文, 日本語 and 한국어 — with more on the way.

What integrations are available? +

A REST API and WebSocket for custom builds, plus CSV/Excel import-export, DaData enrichment, Telegram and voice input. See the API & integrations section for details.

Is there a mobile app? +

Reactive CRM is a responsive web app — open it in any modern browser on desktop, tablet or phone and your workspace follows you.

How does per-user billing work? +

The Pro plan is 3.5$ per user each month. You only pay for active seats, can add or remove users anytime, and can cancel in one click.

Ready to turn every conversation into revenue?

Join the teams closing faster with Reactive CRM. Start free — no credit card required.